This is a remote volunteer position supporting the Guelph-Wellington Community. All shifts and training are completed remotely, therefore, residence in Guelph-Wellington is not a requirement for this position.

Responsibilities:

• Complete outbound and outbound calls with service users residing in the county
• Complete safety/wellness checks, provide medication reminders, and engage in social conversations with vulnerable populations
• Assist with crisis intervention, when presented
• Utilize a strengths-based, solution-focused approach
• Provide external resources and referrals to service users 
• Complete case documentation of all interactions with service users

All Patient Family Caregiver Advisors are members of the Barrie and Area OHT's Patient Family Caregiver Advisory Council (PFAC). Members of PFAC will be expected to apply your learning, collective experience, and insights to:

• Provide advice on how to achieve patient-centred health care within the local health system;
• Provide system-level guidance and recommendations to support the successful planning and implementation of strategic priorities;
• Act as a resource to and/or work in collaboration with working groups and committees for the BAOHT and beyond;
• Promote initiatives to increase and sustain meaningful PFAC engagement in the future.