This is a remote volunteer position supporting the Guelph-Wellington Community. All shifts and training are completed remotely, therefore, residence in Guelph-Wellington is not a requirement for this position.

Responsibilities:

• Complete inbound and outbound calls with service users
• Complete safety/wellness checks, provide medication reminders, and engage in social conversations with a diverse group of people
• Assist with crisis intervention, when presented
• Engage in conversations with members of the LGBTQ+ community through the texting support line
• Utilize a strengths-based, solution-focused approach
• Provide external resources and referrals to service users 
• Complete case documentation of all interactions with service users

Kids Help Phone’s texting service is the only free, 24/7 bilingual text line for people in Canada. The service is delivered by trained, volunteer crisis responders who work remotely. 

We are recruiting overnight and or bilingual crisis responders who will answer texts from young people looking for support in both English AND French.

The volunteer position will be remote, meaning that you can participate from anywhere in Canada as long you have a strong, reliable internet connection!  

Our volunteers need to be enthusiastic about helping people!

You can be a professional, student, teacher, retiree, or anybody else with a willingness to learn how to support people over text.  

The role of a crisis responder is to bring texters from a “hot” moment to a cool calm one, and to help them come up with a plan to stay healthy and safe.

Crisis responders are trained to do this using active listening and collaborative problem-solving.

• Participate in the operation of the shelter (shifts - evening, night, breakfast)
• Carry out the many tasks required for the seamless functioning of the shift/program.
• Interact with guests throughout the duration of the shift (unless it’s quiet/sleep hours).

• Demonstrated experience required (paid or volunteer) 
 

• Designing, Planning and Implementing the Health Promotion Campaigns within the house and/or community 
 

• Have a clear understanding of the traumatic effects of domestic violence and/or human trafficking on an individual 
 

• Listen to clients to assess their needs and recommend resources to meet those needs 
 

• Assist in monitoring the physical and mental health of the clients 
 

• Ability to manage multiple tasks and projects simultaneously and efficiently with minimal supervision 
 

• Share our passion and dedication to making a real difference in the lives of women (particularly BIPOC women) who have experienced trauma through domestic violence and/or human trafficking 
 

• Deliver to a high standard, in pften challenging circumstances, both ethically and professionally and are able to work collaboratively in a culturally diverse organization 
 

• You will demonstrate a commitment to the organization's missions and values
 

Integral part of the women’s healing journey and helping survivors move forward to a safe, positive and healthy tomorrow. Topics to be considered (but are not limited to) are Finance and Budgeting, Goal Setting, Time Management, Meal Planning on a Budget, Stress Management, and Importance of a Healthy Work/Life Balance. You will be provided with an outline of guidelines. 
 
Working collaboratively with the Program Manager and Health & Wellness Coordinator, the Workshop Facilitator will work toward the following, as a volunteer: 

• Demonstrated experience required (paid or volunteer)  
• Various professional backgrounds are welcome 
• Have internet capabilities to deliver the workshop virtually through Zoom. 
• When developing workshops you will:  
  
  • have a heightened awareness and understanding that trauma comes in all forms  
  • Understand that we have all experienced trauma in some form 
  • Be sensitive to the fact that each person experiences trauma differently 
  • Avoid making assumptions about a person’s past experiences 
  • Always consider the ways in which race, ethnicity, gender, sexuality, age, ability, education, language, geographic location, socio-economic status, etc reflect the information and dialogue throughout your presentation
   
• Deliver to a high standard, in often challenging circumstances, both ethically and professionally and are able to work collaboratively in a culturally diverse organization.  
• You will demonstrate a commitment to the organization’s mission and values

Volunteer duties vary depending on the placement and will be discussed prior to an interview

All Patient Family Caregiver Advisors are members of the Barrie and Area OHT's Patient Family Caregiver Advisory Council (PFAC). Members of PFAC will be expected to apply your learning, collective experience, and insights to:

• Provide advice on how to achieve patient-centred health care within the local health system;
• Provide system-level guidance and recommendations to support the successful planning and implementation of strategic priorities;
• Act as a resource to and/or work in collaboration with working groups and committees for the BAOHT and beyond;
• Promote initiatives to increase and sustain meaningful PFAC engagement in the future.

Assist with participant pre-evaluations and assessments 
Help with the set up and clean up of refreshments, games and activities 
Assist Minds in Motion Coordinator to ensure activity participation and socialization 
Under direction of the Physical Activity Program Leader, provide one-on-one support to participants during physical activity component of the program 
Assist with any other required task 
Complete a post evaluation form

This is a one day volunteer event on Sunday, May 7, 2023. Volunteers will be needed for approximately 8 hours on the day of the event. A 1 hour mandatory training session before the event will also be required.  Please see below the available volunteer roles. 

Logistics Volunteer: Working alongside Kids Help Phone staff, this role will ensure all site logistics are in place and ready to go. This will include helping with set up and tear down. People helping in this role will still be able to do the Walk if they choose to do so. 
 
Event Experience Volunteer:  Monitor checkpoints along the route and the start and finish line; cheering, entertaining, motivating and providing assistance for Walkers. People helping in this role will not be able to do the Walk. 
 
Food & Beverage Volunteer: Organize onsite food and beverage distribution and ensure all health and safety protocols are being followed. These volunteers will be required to wear gloves and masks when handling food. People helping in this role will not be able to do the Walk. 

Guest Services Volunteer:   This role is a key function at a Walk site. You will collect fundraising monies, review pledge form information, and answer general questions. You will be required to attend a 30-minute training session 3-4 days before the Walk. People helping in this role will still be able to do the Walk if they choose to do so.