Canadian Red Cross, Toronto Branch

Site: Toronto

Service: First Contact Program

Record #: MET4873
Last Modified: 16 Aug 2024
Last Full Update: 14 Aug 2024

Contact Information

Office Phone 416-480-2500 options 1 and 1
Toll Free Phone 1-866-902-4993 options 1 and 1
E-Mail firstcontactontario@redcross.ca
Website www.redcross.ca/how-we-help/migrant-and-refugee-services/first-contact/first-contact-ontario

Site Information

Description (Site) Cross street: Martin Grove Rd and Dixon Rd
Located In Community Toronto
Address & Map
557 Dixon Rd
Unit 122
Toronto, ON
Canada M9W 6K1
Intersection Martin Grove Rd and Dixon Rd
Mailing Address 557 Dixon Rd 
Unit 122 
Toronto, ON 
Canada M9W 6K1
Physical Access Designated parking at entrance ; Barrier-free washroom including door and stall ; Wheelchair accessible non-powered doors at main entrance

Description and Service Details

Description (Service) New Clients in-person support
  • information about emergency shelter social legal and health services
  • information and referral on refugee claim process and settlement services
  • work permits
Hours Mon-Fri 8 am-8 pm office hours
Emergency referral line -- Mon-Sun 24 hours
Areas Served Ontario ; Toronto
Eligibility Refugee claimants
Application Call for details
Languages Other - interpretation services may be available -- call for details
Fees None

Agency and Service Names

Alternate Name First Contact Program
Former Name Canadian Red Cross Society. Metropolitan Toronto Region (1999)

Agency Information

Parent Agency Name Canadian Red Cross, Toronto Branch
Legal Status (50) Non Profit
Funding United Way - United Way Greater Toronto

Taxonomy and Classification

Service Categories Shelter Information Services ~ Refugee Claimants ; Specialized Information and Referral ~ Refugee Claimants