Canadian Red Cross, Toronto Branch
Site: Toronto
Service: First Contact Program
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Record #:
MET4873
Last Modified:
08 Sep 2025
Last Full Update:
17 Mar 2025
Contact Information
| Office Phone | 416-480-2500 option 1 |
| Toll Free Phone | 1-866-902-4993 |
| firstcontactontario@redcross.ca | |
| Website | www.redcross.ca/how-we-help/migrant-and-refugee-services/first-contact/first-contact-ontario |
Site Information
| Description (Site) | Cross street: Martin Grove Rd and Dixon Rd |
| Located In Community | Toronto |
| Address & Map | |
| Intersection | Martin Grove Rd and Dixon Rd |
| Mailing Address | 557 Dixon Rd Unit 122 Toronto, ON Canada M9W 6K1 |
| Physical Access | Designated parking at entrance ; Barrier-free washroom including door and stall ; Wheelchair accessible non-powered doors at main entrance |
Description and Service Details
| Description (Service) | New Clients in-person support
|
| Hours | Mon-Fri 8 am-8 pm office hours Emergency referral line -- Mon-Sun 24 hours |
| Areas Served | Ontario ; Toronto |
| Eligibility | Refugee claimants |
| Application | Call for details |
| Languages | Other - interpretation services may be available -- call for details |
| Fees | None |
Agency and Service Names
| Alternate Name | refugee claimant |
| Former Name | Canadian Red Cross Society. Metropolitan Toronto Region (1999) |
Agency Information
| Parent Agency Name | Canadian Red Cross, Toronto Branch |
| Legal Status | (50) Non Profit |
| Funding | United Way - United Way Greater Toronto |
Taxonomy and Classification
| Service Categories | Shelter Information Services ~ Refugee Claimants ; Specialized Information and Referral ~ Refugee Claimants |