Ontario. Ministry of Education

Site: Toronto

Service: Child Care Quality Assurance and Licensing

Record #: MET1455
Last Modified: 19 Aug 2025
Last Full Update: 15 Aug 2025

Contact Information

Office Phone 416-325-2929, Ministry of Education ; 1-877-510-5333, Licensed child care complaints ; 1-844-516-6263, Unlicensed child care complaints
Toll Free Phone 1-800-387-5514
TTY Phone 1-800-268-7095
Website www.ontario.ca/page/operating-licensed-child-care-program

Site Information

Description (Site) Cross street: Spadina Ave and Front St W
Located In Community Toronto
Address & Map
315 Front St W
14th Fl
Toronto, ON
Canada M7A 0B8
Intersection Spadina Ave and Front St W
Mailing Address 315 Front St W 
14th Fl 
Toronto, ON 
Canada M7A 0B8
Physical Access Not applicable -- no walk-in service

Description and Service Details

Description (Service) Licences and inspects all group child care programs including child care centres and home child care agencies
  • online child care finder includes licensing reports
  • assesses licensed programs in accordance with the Child Care and Early Years Act
  • investigation of complaints
  • information and assistance for those with intent to provide licensed child care
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Parents and caregivers searching for child care information
  • licensing -- child care centres and home child care agencies
Application Call or email complaints regarding licensed and unlicensed child care centre or private-home day care agency
Languages English, French
Fees None

Agency and Service Names

Alternate Name Child Care Finder ; Early Years and Child Care Division
Former Name Ontario. Ministry of Education and Training (1999)

Agency Information

Parent Agency Name Ontario. Ministry of Education
Legal Status (30) Provincial Government

Taxonomy and Classification

Service Categories Child Care Complaints ; Child Care Provider Licensing ; Directory/Resource List Publication ~ Child Care Issues