Ontario. Ministry of Children, Community and Social Services. Family Responsibility Office

Site: Toronto

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Record #: MET0860
Last Modified: 26 Sep 2025
Last Full Update: 30 May 2025

Contact Information

Office Phone 416-326-1817, Inquiry line
Toll Free Phone 1-800-267-4330
TTY Phone 1-866-545-0083
Fax 416-240-2401
Website www.ontario.ca/FRO

Site Information

Description (Site) Cross street: Keele St and Wilson Ave
Located In Community Toronto
Address & Map
125 Sir William Hearst Ave
7th Fl
Toronto, ON
Canada M3M 0B5
 
View Google Map
Intersection Keele St and Wilson Ave
Mailing Address Stn A; PO Box 200 
Oshawa, ON 
Canada L1H 0C5
Physical Access Not Applicable

Description and Service Details

Description (Service) Enforcement of new or revised court orders or domestic contract/agreements
  • action taken includes including garnishment of wages, collection of income tax refunds and Employment Insurance (EI) benefits, seizure of assets including 50% of joint bank accounts, suspension of drivers licences, seizure of lottery winnings, suspension of passports and credit bureau reporting
Consenting parents may opt out of enforcement program and deal directly with one another
  • does not deal with child access or visitation issues
  • custody and access: see separate entry Ontario Ministry of the Attorney General, Court Services Division (Toronto Region)

Missing Child and Spousal Support Payors: posts information regarding parents registered with the Family Responsibility Office who have not made their support payments and cannot be found
Hours Mon-Fri 8 am-5 pm, automated information -- Mon-Sun 24 hours
Areas Served Ontario
Eligibility Parties that have a support order or domestic contract that is filed with the Ontario Courts
Application Submit completed filing package, court orders or separation agreement
  • separation agreement must first be filed with a family court
  • no walk in service
Languages English, French
Fees None

Agency and Service Names

Alternate Name FRO
Former Name Ontario. Ministry of the Attorney General. Family Support Plan (1997)

Agency Information

Parent Agency Name Ontario. Ministry of Children, Community and Social Services. Family Responsibility Office
Legal Status (30) Provincial Government

Taxonomy and Classification

Service Categories Alimony Assistance ; Child Support Assistance/Enforcement ; Provincial/Territorial Government Information Services ~ Divorce/Custody/Support Issues