Ontario. Ministry of Government and Consumer Services. Consumer Protection Ontario
Site: Toronto
Service: Consumer Protection Ontario
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Record #:
MET0830
Last Modified:
07 Jul 2025
Last Full Update:
16 May 2025
Contact Information
| Office Phone | 416-326-8800, (within Toronto) ; Toll Free TTY: 1-877-666-6545 |
| Toll Free Phone | 1-800-889-9768 |
| TTY Phone | 416-229-6086, (within Toronto) |
| consumer@ontario.ca | |
| Website | www.ontario.ca/page/consumer-protection-ontario |
| Social Media |  Facebook: https://www.facebook.com/ONconsumer |
Site Information
| Description (Site) | Cross street: Bay St and Wellesley St W |
| Located In Community | Toronto |
| Address & Map | |
| Intersection | Bay St and Wellesley St W |
| Mailing Address | Consumer Services Operations Division, PO Box 450 Toronto, ON Canada M7A 2J6 |
| Physical Access | Not Applicable ; No walk-in service |
Description and Service Details
| Description (Service) | Public information and advice on consumer rights and responsibilities, complaints and consumer protection legislation
|
| Hours | Contact for hours |
| Areas Served | Ontario |
| Boundaries | Ontario |
| Eligibility | No restrictions |
| Application | Call, email, or visit website Complaint form available online |
| Languages | English, French |
| Fees | None |
Agency and Service Names
| Alternate Name | Consumer Beware List |
| Former Name | Ontario. Ministry of Consumer Services. Consumer Protection Branch (2015) ; Ontario. Ministry of Small Business and Consumer Services (2012) |
Agency Information
| Parent Agency Name | Ontario. Ministry of Government and Consumer Services. Consumer Protection Ontario |
| Legal Status | (30) Provincial Government |