Community Connection
Site: Collingwood - Campbell St (Collingwood Common Roof)
Service: 211 Central East Region Contact Centre
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Record #:
CWD2517
Last Modified:
15 Sep 2025
Last Full Update:
03 Jan 2025
Contact Information
| Office Phone | 705-444-0040, Administration ; Community Helpline: 2-1-1 |
| Toll Free Phone | 1-866-743-7818, Helpline |
| 211info@communityconnection.ca | |
| Website | http://www.communityconnection.ca |
| Social Media |  Facebook: https://www.facebook.com/211Ontario |
| Primary Contact | Pamela Hillier, Executive Director; Phone: 705-444-0040 ext 234; Email: phillier@communityconnection.ca |
| Alternate Contact | Michelle Fisher, General Manager; Phone: 705-444-0040 ext 228; Email: mfisher@communityconnection.ca |
Site Information
| Description (Site) | Cross street: Campbell St and High St |
| Located In Community | Collingwood |
| Address & Map | Collingwood Common Roof/Rotary Community Hub; 199 Campbell St Collingwood, ON Canada L9Y 4J9 |
| Mailing Address | Collingwood Common Roof/Rotary Community Hub; 199 Campbell St Collingwood, ON Canada L9Y 4J9 |
| Physical Access | Fully Accessible |
Description and Service Details
| Description (Service) | Confidential information and referral service. Community navigators assess caller needs and offer referral, advocacy and follow up to assist persons in accessing appropriate health, social, government, community and human services. |
| Hours | Mon-Sun 24 hours |
| Areas Served | Bruce County ; Grey County ; Haliburton County ; Huron County ; Kawartha Lakes ; Muskoka District ; Northumberland County ; Parry Sound District ; Perth County ; Peterborough (County of) ; Simcoe County |
| Eligibility | No restrictions |
| Application | Call, email or visit website. |
| Languages | French - Website, Programs, Publications; Interpretive Services - available in 170 languages |
| Fees | None |
Agency and Service Names
| Alternate Name | 211 Call Center ; 211 Call Centers ; 211 Call Centre ; 211 Call Centres ; 211 CE Call Centre ; 211 Helpline ; 211 Ontario ; CBX ; CH=247 ; DL=211 ; VT=CL |
Agency Information
| Parent Agency Name | Community Connection |
Taxonomy and Classification
| Service Categories | 211 Systems ; Comprehensive Information and Referral |