Hydro One

Record #: CWD0762
Last Modified: 16 Oct 2025
Last Full Update: 14 Oct 2025

Contact Information

Office Phone 1-888-664-9376, Billing and Service Inquiries
Toll Free Phone 1-800-434-1235, Report a Power Outage and Emergency Inquiries
Website https://www.hydroone.com
Social Media Facebook Facebook: https://www.facebook.com/HydroOneOfficial
Instagram Instagram: https://www.instagram.com/hydrooneofficial
LinkedIn LinkedIn: https://www.linkedin.com/company/hydro-one/?originalSubdomain=ca

Site Information

Description (Site) Mailing address.
Located In Community Toronto
Address & Map
Toronto, ON
Canada M5G 1P5
Mailing Address c/o Hydro One Networks; PO Box 5700 
Markham, ON 
Canada L3R 1C8
Physical Access Not Applicable

Description and Service Details

Description (Service)

Electric transmission and distribution utility company. No walk-in service available.

For detailed hydro outages map click here. Can register for free Power Outage Alert Service by visiting myAccount from website to receive texts to obtain updates on restoration times during power outages.

Hours Billing and Service: Mon-Fri 7:30 am-8 pm
Power Outage/Emergency: Mon-Sun 24 hours
Areas Served Ontario
Eligibility No restrictions
Application Call or visit website for information.
Languages English; French
Fees Service

Agency Information

Parent Agency Name Hydro One
Legal Status (60) Commercial
Funding Fees

Taxonomy and Classification

Service Categories Electric Service Providers